Shipping Policy

Last updated: 03 January 2026

This Shipping Policy explains how delivery works for orders placed on lighting-dublin.com. By placing an order, you agree to the terms below.

1. Delivery Areas

We currently deliver to:

• Ireland

• European Union countries

• United Kingdom

• United States and Canada

Shipping availability and delivery costs are calculated at checkout based on your delivery address.

If we are unable to deliver to your location after an order is placed, we will contact you and, where necessary, issue a full refund.

2. Order Processing

Orders are typically processed within 1–2 business days following order confirmation.

Once your order is placed, you will receive an order confirmation email. If additional information is required to complete your shipment, we will contact you using the details provided at checkout.

Orders are processed Monday to Friday, excluding public holidays.

3. Delivery Timeframes

Estimated delivery times are as follows:

Destination	Estimated delivery time
Ireland	5–7 business days
European Union	5–7 business days
United Kingdom	5–7 business days
United States and Canada	5–7 business days

Business days are Monday to Friday, excluding public holidays.

Delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances outside our reasonable control, including:

• Carrier delays

• Severe weather conditions

• Peak seasonal demand

• Customs processing

• Remote delivery locations

4. Shipping Fees

Destination	Orders under €50	Orders over €50
Ireland	€4.95	Free
European Union	€8.95	Free
United Kingdom	€12.95	Free
United States and Canada	€24.95	Free

Free delivery is applied automatically at checkout. No promotional code is required.

5. Customs Duties and Taxes

For deliveries outside the European Union, customs duties, import taxes, and other local charges may apply depending on your country’s regulations.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

6. Tracking Information

Where tracking is available, tracking details will be sent by email once your order has been dispatched.

Please allow time for tracking information to become active after shipment.

7. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate delivery address, including any applicable postal code or Eircode.

We are unable to modify delivery addresses once an order has been dispatched.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

8. Missed Deliveries

If delivery cannot be completed, the carrier may:

• Attempt re-delivery
• Leave the parcel with a neighbour where permitted
• Hold the parcel at a local collection point

These actions depend on the carrier’s delivery policies.

If a parcel is returned to us because it was unclaimed or refused by the customer, additional shipping charges may apply. Refunds for unclaimed or refused orders are subject to our Returns & Refunds Policy.

9. Damaged Parcels

If your order arrives damaged, please contact us as soon as possible at support@lighting-dublin.com.

To help us resolve the issue quickly, please include:

• Photos of the damaged item

• Photos of the packaging

• Your order number

We will work with you to find an appropriate solution in accordance with your statutory rights.

10. Lost Parcels

If you believe your parcel has been lost in transit, please contact us at support@lighting-dublin.com.

We will investigate the issue with the shipping carrier and keep you informed throughout the process.

Where a parcel is confirmed as lost, we will provide an appropriate remedy in accordance with applicable consumer protection laws.

11. Risk of Loss

Unless otherwise required by applicable consumer protection laws, the risk of loss or damage to products passes to you upon delivery to the shipping address provided in your order.

12. Contact

For any shipping-related questions, please contact:

BEAG RETAIL LLC

1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States

Email: support@lighting-dublin.com

Phone: +1 517 280 5692